How to Install Front Door Software Laptop Loss and Recovery (Mac & PC)

The following pictures will be for the Windows OS install (XP, Vista, 7). However, the Mac OS install follows the same steps as the windows install so Mac users can follow this guide as well. This is for laptops and PCs only. (Tablets, iPads coming soon).

First, open your web browser and go to

Scroll down and click on the appropriate link for your computer – Choose either “Protect my Windows Laptop Now” or “Protect my Apply Laptop Now” This will prompt the software download that is for your windows or mac laptop.

On Mac, drag the application you just downloaded called FDS to theApplications Folder in Finder. FDS should be in your Downloads folder if you cannot find it.  Once it’s in your Applications Folder, double click on it to open it.

On Windows, open the installer file FDS for Windows.exe you just downloaded. Check to see where your web browser saves its downloaded files. Once you’ve opened the installer, you should see this window appear:

Follow the on screen prompts to complete the install. Once that is finished, open FDS. The installer should have installed a shortcut on your Desktop. It will have an icon of a Dog.

Once you open the program on both Mac and Windows, this window should appear:

From here the program will direct you on how to complete your setup. Click Connect at the right.

FDS will detect some basic information about your computer such as its MAC Address. FDS will ask you to Continue Setup in Default Browser. Click on this at the right as well.

Your web browser will open to this webpage. Yours may look a bit differently but the format is the same.  Click on New Customer and you will be directed through your own personal account setup on FDS with your school.  Just follow the websites’ instructions until it directs you back to the FDS program.

Once you’ve completed your account setup, you will be directed to this page:

Follow the instructions on this webpage. Minimize your Internet screen to go back to your FDS program on your computer and click CONNECT again. You will see your customer ID and license number change from zero to a larger number. 

Make sure to read what FDS tells you. If all has gone well, you will see a window much like the one above. Click Save/Done to complete your install. Now restart your computer to finalize.

Once your computer starts back up, you will see an FDS information window notifying you of your laptop settings and account with FDS. Click Close to hide this window.

You have successfully installed FrontDoorSoftware Laptop Loss and Recovery.